Lufthansa Group Wi-Fi: Free Starlink Internet On Board — How to Get It (2026)
Since 19 August 2026, the Lufthansa Group has been rolling out free Starlink Wi-Fi — free in all travel classes for Miles & More members and Travel ID users. Which airlines are included, which rules apply on board, and how to connect.
Status:
Quick answer: Lufthansa Group Wi-Fi is the Lufthansa Group’s new onboard Wi-Fi — powered by Starlink. It is free in all travel classes for anyone with a Miles & More service card number or a free Travel ID. The rollout started on 19 August 2026 with a Lufthansa A320neo; by the end of 2029, around 850 aircraft across all group airlines are set to be equipped. The only requirement: a free account — and as a miles collector, you already have one anyway.
For years, internet above the clouds was slow, expensive, or both. That is fundamentally changing right now: the Lufthansa Group is gradually replacing its previous onboard internet with Lufthansa Group Wi-Fi — powered by Starlink, delivering satellite internet that, according to Lufthansa, is “in many cases faster than the connection at home or in the office”. And the best part for miles collectors: access is tied to the Miles & More membership or Travel ID — both free.
Here is everything you need to know — including the onboard rules and what this means for your miles account.
Installation of the Starlink antenna on a Lufthansa Group aircraft (photo: Lufthansa Group)
What Is Lufthansa Group Wi-Fi?
Lufthansa Group Wi-Fi is the Lufthansa Group’s new, unified Wi-Fi offering based on Starlink satellite technology (low-earth-orbit satellites). Unlike traditional onboard internet via geostationary satellites, Starlink delivers significantly more bandwidth at lower latency — enough for cloud applications, video streaming, and real-time work, from takeoff to landing.
The key facts at a glance:
| Key facts | Details |
|---|---|
| Launch | 19 August 2026 (first aircraft: Lufthansa Airbus A320neo) |
| Technology | Starlink (low-earth-orbit satellites) |
| Price | Free — in all travel classes |
| Requirement | Miles & More service card number or free Travel ID |
| Availability | From takeoff to landing |
| Rollout | Gradual, around 850 aircraft by the end of 2029 |
| Sponsor | Mastercard (as with the previous FlyNet service) |
Who Gets the Wi-Fi for Free?
In short: practically everyone — as long as you have a free account. The free Wi-Fi applies in all travel classes (Economy to First) for:
- Miles & More members — the service card number is enough, no status required
- Travel ID users — the Travel ID is the Lufthansa Group’s free login profile
No additional registration or payment is required. According to Lufthansa, anyone without either account can even create a free Travel ID on board and start browsing right away.
For miles collectors, this is a no-brainer: the Miles & More membership is free anyway and is the foundation for everything else — earning miles without flying, the PAYBACK transfer at 1:1, and award flights. The free Wi-Fi is now one more reason to create the account if you haven’t already.
Which Airlines Get Lufthansa Group Wi-Fi?
The rollout covers all Lufthansa Group airlines — around 850 aircraft by the end of 2029:
| Airline | Part of the rollout |
|---|---|
| Lufthansa | Yes (launch aircraft: A320neo, since 19 August 2026) |
| SWISS | Yes |
| Austrian Airlines | Yes |
| Brussels Airlines | Yes |
| ITA Airways | Yes |
| Eurowings | Yes |
| Edelweiss | Yes |
| Discover Airlines | Yes |
| Air Dolomiti | Yes |
| Lufthansa City Airlines | Yes |
New in the cockpit: the STARLINK switch in the overhead panel (photo: Lufthansa Group)
Important to know: the retrofit runs gradually until the end of 2029. On aircraft not yet equipped, each airline’s previous onboard internet offering still applies. Whether your specific flight already has Starlink is therefore still a matter of luck — but the odds improve every month.
How to Connect On Board (Step by Step)
- Activate airplane mode and switch on Wi-Fi on your device
- Select the aircraft’s onboard Wi-Fi network
- The onboard portal opens automatically in your browser
- Sign in with your Miles & More service card number or Travel ID — no account? Create a free Travel ID right on board
- Start browsing — the connection lasts from takeoff to landing
The Onboard Rules: What’s Allowed — and What Isn’t
To keep the cabin from turning into an open-plan office with constant background noise, clear rules apply:
| Usage | Allowed? |
|---|---|
| Browsing, email, messaging (WhatsApp etc.) | Yes |
| Cloud applications, real-time work | Yes |
| Video and music streaming | Yes — with headphones only |
| Voice and video calls | No — not even with headphones |
| Live streaming (e.g. on social media) | No — recording for later is fine |
| Audio through speakers | No — headphones are mandatory |
The call rule is deliberately strict: voice and video calls are not permitted on board, while messages, emails, and chats work without restriction.
What Does This Mean for Miles Collectors?
Three things:
1. The Miles & More membership becomes even more valuable. The free account has always been a must for miles collectors — now free high-speed Wi-Fi comes with it too. If you hold a Miles & More credit card*, you have the service card number at hand anyway and earn miles on the way to the airport as well (see the credit card review).
2. Productive work above the clouds becomes real. With bandwidth at home-office level, flight hours can finally be put to genuine use — including calmly searching for your next award flight.
3. The Lufthansa Group’s transformation continues. The new Wi-Fi is part of a broader modernization: at the end of the year, the frequent flyer program will also be renamed Lufthansa Group Miles & More. The group is visibly strengthening its umbrella brand — from the program name to the onboard product.
By the way: companies can additionally double-dip on Lufthansa Group flights via the free corporate program PartnerPlusBenefit — BenefitPoints for the company, miles for the personal account. How exactly that works is covered in the bonus chapter of the Premium Handbook.
Frequently Asked Questions (FAQ)
Is the Wi-Fi on Lufthansa really completely free?
Yes. Lufthansa Group Wi-Fi is free in all travel classes — the only requirement is a Miles & More service card number or a Travel ID. Both are free, and the Travel ID can even be created on board. The whole thing is funded by the sponsor, Mastercard.
Which flights already have Starlink Wi-Fi?
The rollout started on 19 August 2026 with a Lufthansa A320neo. By the end of 2029, around 850 aircraft across all Lufthansa Group airlines are set to be equipped. Starlink is therefore not yet available on every flight — aircraft that haven’t been retrofitted keep the previous onboard internet offering.
Can I make phone or video calls on board?
No. Voice and video calls are not permitted — not even with headphones. Messages, emails, and chats, on the other hand, can be used without restriction. Live streaming on social media is also not permitted; recording and posting later is allowed.
Do I need a Miles & More credit card for the free Wi-Fi?
No. The free Miles & More membership or a Travel ID is completely sufficient. You don’t need a Miles & More credit card for the Wi-Fi — it’s worthwhile for other reasons: welcome bonus, miles on every purchase, and protection against miles expiry.
What is the difference between Travel ID and Miles & More?
The Travel ID is the Lufthansa Group’s free login profile for bookings and services. Miles & More is the frequent flyer program for earning and redeeming miles. Both are free, both unlock the onboard Wi-Fi — as a miles collector, you want the Miles & More account in any case.
Which airlines are included?
All Lufthansa Group airlines: Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, ITA Airways, Eurowings, Edelweiss, Discover Airlines, Air Dolomiti, and Lufthansa City Airlines.
Conclusion: Free Wi-Fi as a Side Effect of a Free Account
Lufthansa Group Wi-Fi is one of the most tangible product improvements in years — and it costs you exactly nothing if you’re already a Miles & More member. If you’re not: alongside miles, award flights, and the PAYBACK transfer, there’s now one more reason to create the free account. The rollout will take until the end of 2029, but with every retrofitted aircraft, the chance grows that your next flight already has high-speed internet.
How to systematically fill your Miles & More account afterwards — with credit cards, PAYBACK, and everyday strategies — is shown step by step in the Premium Handbook.
More on this topic: Booking Lufthansa Award Flights: Guide | Miles & More Becomes Lufthansa Group Miles & More | Miles & More Credit Card Review
All strategies in the Premium Bundle
14 chapters + audiobook (2:05h) with the complete system for 500,000+ points in your first year.
Get it now for just 99€
MEILENKÖNIG
Expert for miles, points, and credit card strategies. Helps travelers fly business & first class for a fraction of the price.